SAFEGUARDING THE ETHICAL SAFETY OF STAFF
Many understand staff safety in the physical sense but few think of what it means to develop and safeguard the moral momentum needed to negotiate the many emotional and physical barriers to providing excellent patient care.
We have known for decades about moral distress and compassion fatigue; yet have we really accepted these challenges and hazards of clinical work, as part of the staff safety agenda? What about patients? We now have international health care scandals to remind us of what can happen when the wellspring of compassion runs dry— dreadful outcomes for patients and one would suspect staff as well.
We can and need to protect and support staff regularly exposed to traumatic and difficult cases, where their best response will be constrained by circumstances beyond their control. These include clinical staff, middle managers and executive staff facing or enacting severe budget cuts that will prevent them from delivering healthcare in the way that they aspire to according to best practice.
Health managers can respond to these challenges. In a recent article we recommended the following structural elements be introduced into the work environment. These have been shown to build and sustain ethical resilience in staff members and include:
These interventions act as visible markers of support for healthcare professionals to help navigate and manage the moral distress associated with many fields of modern health care practice.
But staff need to use these services before the damage is done.
1. Burridge L, Winch S, McKay M, Henderson A, (2015) Building compassion literacy: enabling care in primary healthcare nursing. Collegian, doi:10.1016/j.colegn.2015.09.004
2. Winch S, Henderson A, Jones J, (2015) Recognising the dialectic of comapssionate care in the workplace. Feedback from Nurse educators Journal of Clinical Education in Nursing 46 (5) 228-232.
3. Winch S, Henderson A, Burridge L, McKay M, Livesay G, Sinnott M, (2014) Understanding compassion literacy in nursing through a clinical compassion café, Journal of Clinical Education in Nursing, 45 (11) 484-6.
4. Sinnott M, Eley R, Winch S, (2014) Introducing the Safety Score Audit for Staff Member and Patient Safety AORN Journal 100 (1) 91-95.
5. Winch S, Sinnott M, Shaban R. (2013) It is not your fault: Suggestions for building ethical capacity in individuals through structural reform to health care organisations. Journal of Bioethical Inquiry. 10 (2) 270-1.